Minibar Supervisor

Minibar Supervisor

The Role

At Hilton Istanbul Bosphorus, we are seeking a Minibar Supervisor to oversee the daily operation of the Minibar department and ensure exceptional guest experiences through accurate, efficient, and timely minibar service.

Reporting to the In-Room Dining Manager, the Minibar Supervisor will be responsible for supervising minibar operations, maintaining inventory accuracy, ensuring compliance with Hilton standards, and leading a small team to deliver operational excellence.

Position Title: Minibar Supervisor
Department: Food & Drink
Company: Hilton Istanbul Bosphorus
Location: Istanbul, Türkiye
Job Type: Full-Time
Reporting Line: In-Room Dining Manager

Key Responsibilities

• Supervise the daily operation of the Minibar department to ensure efficient and accurate service delivery
• Ensure minibar products are replenished, charged, and maintained according to Hilton standards
• Monitor minibar inventory levels and stock movement to minimize discrepancies and losses
• Support revenue generation through effective minibar management and product control
• Maintain compliance with health, safety, hygiene, and company policies
• Lead, coach, and support Team Members to achieve departmental objectives

Main Duties

• Coordinate daily minibar replenishment activities and room inspections
• Ensure minibar consumption is accurately recorded and posted to guest accounts in a timely manner
• Monitor inventory levels and conduct regular stock counts and reconciliations
• Investigate and resolve inventory variances and posting discrepancies
• Maintain accurate records of stock movement, consumption, and wastage
• Ensure minibar storage areas are clean, organized, secure, and fully stocked
• Supervise and support Minibar Attendants, providing guidance and performance feedback
• Deliver departmental briefings and communicate operational updates to the team
• Liaise with Front Office, Housekeeping, Finance, and In-Room Dining teams to ensure smooth operations
• Assist with ordering, receiving, and inventory control procedures
• Ensure compliance with Hilton brand standards, local regulations, and food safety requirements
• Support initiatives aimed at improving guest satisfaction and operational efficiencyhttps://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1009/jobs/preview/210368