Night Auditor

COMPANY

Explore an exciting new career path with Marriott International at The Westin & Four Points by Sheraton Brisbane.  Explore endless possibilities with the #1 leader in hospitality worldwide, Marriott International. Unmatched opportunities await you!  The next step in your career could lead to the greatest adventure.

We are excited to announce an opportunity for a Night Auditor to join our dedicated team at The Westin and Four Points by Sheraton Brisbane.

Be where you can do your best work, begin your purpose, belong to an amazing global​team and become the best version of you.

Role Overview:

Join us as a Night Auditor at Westin/Four Points Brisbane, where you will manage essential end-of-day activities, such as posting charges to accounts, running night audit backups, and roll the date. You’ll handle guest check-ins, check-outs, room assignments, and requests for room changes or late check-outs, ensuring a seamless experience for every guest.

Key Responsibilities:

• Manage essential end-of-day operations, including posting charges to guest accounts, reconciling end-of-day reports, running night audit backups, and rolling over the date, ensuring the accuracy and integrity of hotel accounting records.
• Oversee guest check-ins and check-outs, handle room assignments, and manage requests for room changes or late check-outs, ensuring a smooth and seamless experience for guests throughout their stay.
• Reconcile end-of-day reports by reviewing and verifying all financial transactions and hotel activities, ensuring that they match and are accurate, and addressing any discrepancies to maintain the integrity of the hotel’s financial records.
• Anticipate guests’ needs by actively listening, observing, and asking questions to ensure a tailored experience.
• Resolve guest issues promptly and innovatively to maintain a high level of customer satisfaction and loyalty.
• https://careers.marriott.com/night-auditor/job/P1-7372254-0