Not a normal 9-5’er? Escape the ordinary and say Yes I Can!
We are currently seeking a Night Supervisor to join our vibrant team. At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.
As a Night Supervisor you bring a heightened sense of responsibility, a focus on delivering exceptional service, and a dedication to ensuring a seamless and secure guest experience to our dynamic Night Operations Team.
Our Night Supervisors love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between
You will supervise our guest relations team and lead by example, ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level
You will exude patience, empathy and have the personality to host the late show
As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the guest services department
Exceptional customer service: Proven ability to drive guest satisfaction and handle complaints with a professional demeanor. Communication skills: Clear and effective verbal and written communication with guests, staff, and other departments. Leadership abilities: Experience of managing and motivating a team of front desk staff. Organizational skills: Ability to manage multiple tasks and prioritize work in a fast-paced environment. Problem-solving skills: Identify and resolve issues that arise at the front desk. Time management: Effective scheduling of staff and managing workflow. Staff training: Experience of overseeing the training and development of your team. Knowledge of Front Desk operations: Solid understanding of check-in/check-out procedures, reservation management and guest billing. Adaptability: Flexibility to handle unexpected situations and changing priorities.
Why Join Radisson Hotel Group?
https://radissoncareers.com/job/night-manager-in-west-drayton-united-kingdom-jid-33996
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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