What will I be doing?
As the Public Area Team Leader, you will be responsible for performing the following tasks to the highest standards:
• Distribute assignments to Public Area Attendants on duty.
• Inspect the entire public area in sequence.
• Ensure proper cleaning and vacuuming is carried out in the restaurant outlets, function rooms, lobbies and restrooms.
• Report any damage of carpet or furniture, etc. for immediate repairs and follow up on urgent repairs.
• Check that all equipment is functional, clean and properly stored.
• Check all restrooms frequently to keep up a hygienic standard.
• Ensure the cleanliness and hygiene of the corresponding areas and adequate staff are assigned to VIP functions.
• Check the backstairs to assure that cleanliness is maintained.
• Train and supervise employees on the proper use of chemicals.
• Ensure that flowers and plants are in good condition, acting according to procedures when there are issues and informing the suppliers to change them when needed.
• Ensure that the Public Area’s storeroom is clean, chemicals and tools are prepared well.
• Check Public Area team members’ grooming, personal hygiene and appearance.
• Assist with the preparation of team members’ duty rosters.
• Assist with team members’ trainings and development, supervising their performance.
• Record the daily attendance of public area’s team members.
• Maintain good communication with other departments.
• Deliver high quality service to guests.
• Ensure effective cost control.
• Adhere to hotel cleaning and maintenance programs, maintaining a clean work area.
https://jobs.hilton.com/apac/en/job/HOT0CIGY/Public-Area-Team-Leader
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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