Receptionist

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Receptionist

Job Description

 

Key Responsibilities:

  • Greet and welcome guests, manage check-ins, check-outs, and guest requests efficiently and courteously.
  • Accurately handle reservations, billing, and guest accounts while maintaining confidentiality.
  • Manage phone and email enquiries, providing professional assistance and information.
  • Promote hotel facilities, activities, and services to maximise guest satisfaction and revenue.
  • Ensure compliance with health, safety, and security standards, including cash handling, key control, and fire procedures.
  • Maintain accuracy of front office systems, guest data, and internal reporting.
  • Support department and hotel management in operational and administrative tasks.
  • This role is not sponsored you required valid work visa in New Zealand to apply

 

Qualifications

 

Requirements:

  • Experience working in a hotel, motel, or similar reception/front office role ill be advantageous.
  • Skills & Competencies:
    • Excellent customer service and communication skills.
    • Proficiency with hotel management and reservations systems.
    • Strong attention to detail and organisational skills.
    • Ability to handle cash, credit transactions, and confidential information responsibly.

 

Additional Information

 

Why work for Novotel, Queenstown?

  • Staff meals provided while on shift
  • Uniforms washed and laundered daily.
  • Incredible Accor Heartist Benefits – including discounted Food & Beverage + Accommodation Worldwide
  • Access to our Employee Assistance Program
  • Place of Employment will be Novotel Queenstown Lakeside 6 Earl Street
  • Full Time – Permanent 30 hours week
  • Flexibility to work shifts , weekends and public holidays.
  • Apply with CV and cover Letter
  • Shared staff accommodation available

https://careers.accor.com/global/en/job/guest-services-agent-receptionist-in-novotel-queenstown-lakeside-queenstown-new-zealand-jid-111752

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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