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Company Description * With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate […]
Guest Service Manager Mandarin Oriental Jakarta is looking for a Guest Service Manager to join our Front Office team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the […]
POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping […]
About the job Based at Mandarin Oriental, Hangzhou within the Rooms Division, the Guest Experience Manager supports the successful pre-opening and ongoing operation of the hotel’s guest experience function. Reporting to the Front Office Manager, this role is responsible for driving guest engagement, personalization, recognition, and service recovery initiatives to ensure exceptional experiences in line […]
Job Description What you’ll do… Manage new and existing individual rooms reservations through telephone, email and website reservations Anticipate needs and proactively provide solutions so that our guests’ expectations are not only met, but exceeded Keep an eye on our booking channels Maximise revenue and identify sales opportunities Work with corporate clients/bookers and agents […]
