With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.
The Reservations Manager is responsible for the accurate recording and processing of reservations as well as the maximization of room sales through pro-active selling and up-selling techniques.
What will I be doing?
As the Reservations Manager, you will be responsible for performing the following tasks to the highest standards:
• Make sure all team members complete the Hilton University courses and pass the tests.
• Organize regular trainings to make sure team members are familiar with hotel product knowledge and activities as well as the service standards and requirements.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Job Description Front Office Operation Prepares an action plan in conjunction with the Front Office Manager and passes it on to teams Modifies working methods to comply with the brand philosophy Involves and motivates teams on a day-to-day basis Prepares the team’s training plan and follows up implementation Communicates with the other departments Ensures […]
What you will be doing: Greet, check-in, respond to requests and settle accounts while providing exceptional service Take initiative to add a personalized experience Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently […]
Description du poste Les missions : L’agent de réservation assure la prise de réservation par téléphone et mail, ainsi que toutes les opérations qui s’y rapportent. Il développe et optimise les ventes de chambres en respectant la politique commerciale de la marque et de l’hôtel. Technique métier et Relation client Offre un accueil personnalisé et […]
Descripción del empleo Handle incoming reservation inquiries via phone, email, and online booking platforms Provide detailed information about room types, rates, packages, and resort amenities Process reservations accurately and efficiently using our reservation management system Upsell room upgrades and additional services to maximize revenue Assist guests with modifying or canceling reservations as needed Collaborate […]
