Reservations Agent

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Reservations Agent

Company Description

 

We are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.

Rixos Premium Dubai JBR is a luxury hotel that delivers authentic Turkish hospitality with exceptional service standards. The hotel redefines luxury by offering a unique and unforgettable holiday experience, creating a new meaning for modern hospitality and leisure.

SALARIES AND BENEFITS

  • Competitive Salary
  • Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks
  • Vacation tickets /benefits provided by the hotel
  • Medical Insurance Provided

 

Job Description

 

We are seeking a professional and customer-focused Reservations Agent to join our team in the beautiful hotel at the heart of the Dubai. As a Reservations Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a smooth booking experience.

  • Respond promptly and professionally to all room reservation inquiries via phone, email, and other communication channels.
  • Efficiently book accommodations for guests across various market segments, including leisure, business travel, and group bookings.
  • Accurately record all required reservation information in our Property Management System.
  • Upsell room types and additional services to maximize revenue while meeting guest needs
  • Provide detailed information about our property, amenities, and local attractions in the UAE.
  • Collaborate with other departments to ensure guest requests and special requirements are met.
  • Handle changes, cancellations, and special requests with a customer-centric approach.
  • Maintain up-to-date knowledge of room availability, rates, and promotional offers.
  • Assist in resolving customer complaints and concerns in a timely and professional manner.
  • https://careers.accor.com/global/en/job/reservations-agent-in-rixos-premium-dubai-jbr-dubai-united-arab-emirates-jid-116291

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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