Reservations Coordinator

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Reservations Coordinator

Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone’s throw away from some of Southern California’s best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade — famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists’ scene and a weekly farmer’s market.

What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide for you and your family
  • Learning programs through our Academies designed to sharpen your skills
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  • Career development opportunities with national and international promotion opportunities. The sky is your limit
  • Pay Rate Range: $29.50 USD Gross hourly

 

Job Description

 

Reporting to the Director of Revenue Management, responsibilities and essential job functions include but are not limited to the following:

 

  • Consistently offer professional, friendly and engaging service
  • Book and enter room reservation requests using the Property Management System
  • Enter rooming lists while ensuring accuracy, as required
  • Take ownership of the caller’s request and ensure follow up according to the hotel’s standards
  • Review daily arrivals and audit duplicate reservations, special requests (such as connecting, nearby, etc.).  Communicate with Front Office/Guest Services team to ensure requests are followed through
  • Update reservations ensuring a flawless check in and check out process
  • Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities
  • Liaise with Sales and other departments as required
  • Answer telephone and email inquiries in a timely manner

 

Qualifications

 

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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