Reservations Specialist

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Reservations Specialist

Company Description

 

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge; where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job, it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!  

 

Job Description

 

We’re looking for a culturally fluent, experience-driven Luxury Reservations Agent who understands that today’s luxury is personal, expressive, and effortlessly curated. In this role, you will manage multi-property stays across Canada’s Western Mountain Collection, for a global clientele who value individuality, insider access, and seamless journeys over traditional formality.

You are not just booking rooms, you are shaping experiences, connecting our hotels within the destination, and bringing a guest’s lifestyle to life across every touchpoint.

What You’ll Be Doing:

Dual reporting into a Team Leader and the property Reservation Manager, responsibilities and essential job functions include but are not limited to the following:

  • Manage complex, multi-property reservations, ensuring flawless coordination across all hotels within the destinations
  • Serve as a primary point of contact for high-net-worth guests, travel advisors, and concierge partners.
  • Maintain a high-touch service approach, anticipating needs and exceeding expectations at every interaction.
  • Build long-term relationships with repeat guests and travel partners
  • Book and enter room reservation requests using the Property Management System
  • Liaise with property teams (front office, concierge, sales) to ensure VIP recognition and special arrangements are executed.
  • Other duties as assigned

 

Qualifications

 

Your experience and skills include:  

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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