Room Attendant

SO/ is a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant garde design and creative approach to the world of luxury. SO/ Auckland is located in the heart of Auckland’s CBD. With views of the Waitematā Harbour and city, across 16 floors and 130 design-led rooms.

We are currently look for Room Attendants who are hands on and have a keen eye for detail to help us deliver the best Guest Experience! We welcome you to join us in the front row at SO/ Auckland and become a part of Accor’s lifestyle brand collective Ennismore!

THE ROLE

• Clean & service all allocated rooms and public spaces to brand standards
• Attention to detail, ensuring our guests arrive into a high-level of room cleanliness
• Carry out programmed / regular cleaning duties as allocated
• Use and clean equipment with care, reporting any defective equipment as set down in procedures manual – adhere to chemical handling and manual handling procedures
• Assist with regular equipment stocktaking
• Turndown service of rooms – replenish amenities for guest areas
• Work with the other departments in the hotel to help deliver the best and most memorable guest experience

THE PERSON

• Approachable, accommodating, and upbeat! You enjoy working in a team environment and helping others and can take ownership
• Commitment to adhering to health & safety procedures and policies, making sure to foster a safe work environment
• High attention to detail and a passion for providing exceptional service
• A team player who is reliable and committed
• Ability to work a rotational roster including weekends and overnight
• Legal working rights to work in New Zealand. Please be advised that this role does not qualify for sponsorship.

SO/ BENEFITS

• Staff meal while on shift
• Uniform laundered
• International accommodation and retail discounts across varying Ennismore & Accor Hotels properties
• Family & Friends Hotel Discounts
• Opportunities for further development and worldwide career progression within Ennismore/ Accor
• Annual reward of a free night’s accommodation at the hotel and additional perks!

Our Commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. we offer reasonable adjustments to support you. if you require an adjustment to be made during the recruitment process, you’re welcome to let us know.

https://careers.accor.com/global/en/job/room-attendant-in-so-auckland-auckland-new-zealand-jid-81723