ROOM ATTENDANT

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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ROOM ATTENDANT

ABOUT ORIENT EXPRESS

Orient Express embodies the refined and nomadic spirit of travel. Its exceptional assets portfolio includes experiences such as The Orient Express — its iconic carriages reinvented as a modern-day tribute to French luxury, with ARSENALE Group owner — La Dolce Vita, a train celebrating the elegance of Italian art de vivre, and a collection of luxury hotels opened in Rome – La Minerva – and soon in Venice – Palazzo Dona Giovannelli, and with SILENSEAS – the O.E Corinthian, the world’s largest sailing ship.

While redefining the future of luxury hospitality, Orient Express places particular emphasis on the employee experience, development, and engagement.

As a symbol of ultra-luxury hospitality, the brand is currently undergoing an ambitious phase of rebirth and expansion accelerated since 2024 as a Joint Venture between ACCOR and LVMH.

Now, as Orient Express grows under the steam of its 140-year own glorious reputation and brand, it stands unique and identifiable from the other luxury brands under the ACCOR brands, aiming to become a pioneer of contemporary luxury hospitality, creating immersive experiences that combine exceptional design, impeccable service, culinary excellence, wellness offerings, cutting-edge technology, sustainability, and authentic local experiences, while also actively engaging in local community initiatives and support social causes, making a positive contribution to the destinations its properties operate in. What remains distinctly Orient Express is its spirit of adventure, sublime service and enchanting storytelling. Refreshing and reinvigorating, Orient Express is loved by those with an adventurous spirit and a taste for the very best, linking travel and destinations as part of the same journey.

 

ABOUT ORIENT EXPRESS LA MINERVA, ROME

Considered as the beloved capital of the Orient Express legend, Rome is to the first Orient Express hotel, La Minerva, in 2025. Orient Express, in partnership with the Italian luxury hotel group Arsenale S.p.A, has entrusted the interior architecture and artistic direction of the hotel Hugo Toro. The former Palazzo Fonseca is a sumptuous 17th-century palace with a huge, majestic façade. A place of memory still adorned with its Roman columns, sculptures by Rinaldo Rinaldi, a disciple of Canova, and the fascinating goddess Minerva. At the end of 2024, a new décor and interior inspired by the Roman domus and the riches of the “Eternal City” will be revealed with a new touch of contemporary elegance.

 

Job Description

 

Our Room attendants are responsible for cleaning and servicing Guests’ rooms in order to provide a truly pleasant and comfortable experience. They ensure that all suites and rooms are inviting and perfectly clean and also address all Guests’ queries politely and knowledgeably.

Our Room attendants synergically collaborate with the Public spaces attendants, HSK porters and Laundry team, the Butlers, the Front Office and the Maintenance staff under the supervision of the HSK Director, Assistant HSK Director and Floor Supervisors.

Key Responsibilities

  • Clean assigned Guests’ suites and rooms according to standards established by the Hotel: making the bed, dusting the room and furniture, replenishing guest room and bath amenities and supplies, cleaning the floors, windows and bathrooms and vacuuming the carpets,
  • Restock beverages and food items in the mini-bar,
  • Whilst cleaning the room, verify that all is in proper condition and order of functioning and report to the Floor Supervisor any items that need repair.
  • Clean corridors and floor public areas around guest rooms assigned. Also, maintain the cleanliness of HSK offices, wardrobes, equipment and pantries.
  • Keep informed of Hotel products and services knowledge to answer Guests’ questions.
  • Answer all Guests’ questions/requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the Floor supervisors to handle.
  • Support Guests when requested (i.e. following the Lost&Found procedure).
  • https://careers.accor.com/global/en/job/room-attendant-f-m-x-in-orient-express-la-minerva-rome-italy-jid-58280

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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