Room Attendant, AM

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Room Attendant, AM

JOB OVERVIEW:

Under the general guidance of the Floor Supervisor, Room Attendant assist in maintaining the highest standards of cleanliness and upkeep in guest rooms and related areas. Ensure all guests receive high-quality, personalized service, contributing to an engaging and dynamic guest experience.

YOUR KEY RESPONSIBILITIES:

  • Clean and service guest rooms, bathrooms, and related areas in accordance with hotel cleanliness and presentation standards.
  • Re-sheet beds daily with fresh, wrinkle-free linen; dust all furniture; clean and sanitize bathrooms thoroughly; replenish guest supplies and stationery; and vacuum all floors.
  • Accurately record all serviced rooms on daily worksheets and report any rooms that cannot be serviced.
  • Ensure VIP amenities and gifts are replenished and presented daily.
  • Dispose of trash and soiled linen safely and correctly, following hotel protocols.
  • Maintain all housekeeping equipment in working order; report any faults or maintenance needs immediately.
  • Establish a respectful and courteous rapport with guests, addressing inquiries and special requests promptly.
  • Handle guest complaints with professionalism, ensuring proper resolution and follow-up, and escalate when necessary
  • Adhere to hotel key control procedures and maintain accountability for assigned keys.
  • Immediately turn in all lost and found items and follow the hotel’s lost property procedures.
  • Support inventory checks and participate in special cleaning projects as required.https://careers.accor.com/global/en/job/room-attendant-am-in-delano-miami-beach-miami-beach-united-states-jid-93104

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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