Rooms Controller

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Rooms Controller

POSITION SUMMARY

 

At the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Rooms Controller because together, we are better. Start your career at Sheraton, where you don’t just work – you belong.

 

Position Summary:

  • Assign rooms according to guest requests and preferences whenever possible
  • Handle general enquiries, creating meaningful guest experiences that are tailored to the guests requirements
  • Assist with verifying and adjusting billing for guests whilst following up with guest questions and requests, focusing on attention to detail
  • Be the “face of the hotel” – welcoming and connecting with guests through each guest interaction from arrival to departure
  • Take guest reservation and perform cash handling & credit card responsibilities
  • Confirm reservations and cancellations whilst communicating status to appropriate departments
  • Organise and coordinate check-in/pre-registration procedures for arriving groups.

 

About You:

  • Experience with OPERA property management system or similar
  • Relevant experience in a similar supervisory role
  • Working rights in Australia
  • Enthusiastic to escalate your career
  • Self-motivated, driven and energized in a fast-paced environment
  • Armed with smart solutions and a can-do attitude

 

Our Benefits:

https://careers.marriott.com/rooms-controller/job/P1-7654490-0

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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