Sales and Marketing Coordinator

DoubleTree by Hilton Hotel San Jose is looking for its next Sales and Marketing Coordinator!

Located three miles from the City Center is where you will find our hotel where our Team Members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program. In addition, the property offers free meals during shifts. We know that you’ll love being a part of the Hilton team that was ranked #1 on Great Places to Work and on Fortune’s World’s Best Workplaces list!

Hourly Rate Range: The hourly rate range for this role is $23.00-$25.00 per hour and is based on applicable and specialized experience and location.

The ideal candidate for this role will possess:

• Ability to effectively communicate in English
• Experience with Microsoft Word, Excel, PowerPoint and Outlook
• Ability to work independently and in a group environment with strong interpersonal and team work skills
• At least one (1) year of administrative experience is required
• Sales, Front Desk, or Marketing experience is an asset
• Hotel experience is an asset
• Experience with OnQ PMS and/or Delphi is a plus

What will I be doing?

As a Sales & Group Rooms Coordinator, you will be responsible for, but not limited to, the following responsibilities:

• Responsible for initiating reservations for group attendees and for Airline crew, preparing rooming lists, revising existing reservations, building group blocks in the PMS and R&I.  Communicating to external customers any communication deemed necessary by the event service managers.
• Data entry using Delphi FDC, Microsoft Word, Excel, R&I, Passkey, OnQ PMS
• Responsible for processing commissions, rebates, comp rooms earned, complete pick up and ensure billing is complete, including securing credit card from customers and entering into PMS.
• Initiating and copying and distributing of internal/external letters, forms, bookings, contracts, resumes, reports, room lists, schedules, key packets and mail as needed.
• Answer telephone and assist internal and external guests with requests.
• In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
• Attends departmental meetings and other scheduled meetings to support business operations, such as group pick up meeting, weekly operations meeting, stand up meetings, and sales meetings.
• Keep work area clean and organized.
• https://jobs.hilton.com/apac/en/job/HOT0BQ2B/Sales-and-Marketing-Coordinator-Doubletree-by-Hilton-San-Jose