Sales Manager

• Supports the Area DOS in the development of the MICE segment sales strategy for the hotels under their responsibility, in order to meet the objectives defined in each hotel’s Business Plan.

• Supports the Area DOS in the development of quantifiable and qualitative objectives of the Group Cluster team and internal sales of decentralised hotels.

• Responsible for the fulfilment of the MICE segment budget both in terms of rooms (Room nights and Room Revenue volume) and in Room Rental and F&B sales associated to groups through the management of the Group Quotation team for the Hotels in the Sales Area.

• Participates in the preparation of the MICE segment budgets and the Annual Business Plan of the hotels in the Sales area

• Achieves and/or exceeds the annual approved budget in the Business Plan (MICE segment) of the Cluster hotels both in room sales and ARR through the increase in the number of accounts/events, as well as in Banqueting Room Sales, Banquets, audios and other MICE-related revenues.

• Prepares weekly projections (Business Review) and reprojections (RN & Room Revenue) for the MICE segment of the Hotels under their responsibility.

• Regularly prepares group production reports by hotel and by source of business for three months and one year in advance for joint analysis by Revenue management and the Area DOS.

• Prepares standard reports on the evolution of group demand in the hotels of the area and sends them to the Area DOS,  Area Revenue and CO Directors  and GMs of decentralised hotels.

• Prepares and supervises quotations for leads of +10 rooms with or without banqueting rooms, for the hotels in the area with the aim of obtaining the highest possible business from rooms, banqueting rooms, F&B and other related revenues for the group.

• Analyses the requests received and the percentage of business that has materialised, and depending on the results and the market study, defines new actions to achieve greater business acquisition.

• Reviews and ensures that negotiations, customer contracts and credit policy are conducted in accordance with MHI’s established policies and procedures.

• Updates, manages and controls the group business and its database, ensuring that the information available is as up to date as possible in the FOCUS system, reporting any incident to the specific department.

• Responsible for the correct use of the groups tool (FOCUS)

• Supervises and supports, in decision-making, the team of Sales Coordinators/Sales Executives (Cluster Groups and internal in decentralised hotels).

https://careers.melia.com/job/Arusha-Sales-Manager-East-Africa/1411784133/