Sales Manager – MICE

Discover Sofitel Sydney Wentworth – Where Heritage Meets Modern Luxury

Sofitel Sydney Wentworth, Sydney’s first international five-star hotel, is an icon of Australian hospitality and a landmark of culture and creativity in the heart of the city. The hotel holds a special place in Sydney’s story, with a rich heritage that continues to shape its character and reputation both locally and internationally. Guided by Sofitel’s signature French elegance and the vibrant energy that surrounds it, the experience feels refined and distinctly Sydney.

Featuring 436 beautifully redesigned rooms and suites, Club Millésime – the hotel’s exclusive executive lounge – and 14 versatile event spaces including one of Sydney’s largest ballrooms, the hotel offers an exceptional setting for both grand occasions and thoughtfully curated stays. Dining is led by a collection of award-winning venues including Tilda, Bar Tilda, Delta Rue and Wentworth Bar, each reflecting Sydney’s evolving culinary scene. As part of the globally recognised Sofitel brand, we celebrate craftsmanship, attention to detail and heartfelt luxury service, bringing passion and pride to every guest experience while fostering a culture of excellence, creativity and individuality for our team.

We are seeking a dynamic and results-driven Sales Manager – MICE to join our team. This role is responsible for building strong client relationships, driving new business across key market segments, and maximising revenue through conferences, events, group accommodation, and related services.

You will manage the full sales cycle—from initial enquiry through to post-event follow-up—delivering seamless, five-star service while identifying opportunities for repeat and new business.

Key Responsibilities

• Drive new business across Corporate, Social, R&B, Exhibition, and Incentive segments
• Manage enquiries via phone, email, web, and internal channels, converting leads into confirmed business
• Prepare tailored proposals, contracts, and action plans aligned with client needs
• Build and grow existing accounts to maximise revenue opportunities
• Conduct site inspections, client entertainment, and represent the hotel at industry events, tradeshows, and offsite sales activities
• Proactively follow up proposals and contracts to secure business
• Upsell hotel services and identify add-on opportunities to enhance client experience and revenue
• Maintain accurate records and reporting using systems such as Delphi and Opera
• Achieve and exceed monthly and annual revenue targets
• Monitor market trends, competitor activity, and pricing strategiehttps://careers.accor.com/global/en/job/sales-manager-mice-in-sofitel-sydney-wentworth-sydney-australia-jid-94392