Security Agent

Why work for Fairmont?

A Rich History
Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.

A Culture of Excellence
Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.

Grow, Learn and Enjoy!

Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.

New Energy for A Storied Landmark

As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.

The Security Department is responsible for ensuring the overall safety and security of the hotel’s guests, employees, and hotel premises.  They act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance.  The Security Team ensures that any violation to law or hotel policy is investigated and duly addressed.  The Security Team member responds equally to both guest and employee security and safety concerns.

• Ensuring security and safety of all property, guests and employees
• Regular floor patrols, cash counts and crowd control
• Providing excellent guest service
• Assisting in the orientation of new staff to hotel’s security procedures
• Conducting security assessments to determine if hotel guests, employees and assets are properly protected
• Correcting and reporting of fire hazards, health and safety hazards
• Operating as a member of the Emergency Response Team
• Reporting and investigating occurrences of accidents, complaints, criminal activity, and crisis situations
• Responding to all alarms- perimeter door, local and hold-up
• Handling lost and found in conjunction with the Housekeeping Department
• Knowledge and application of Municipal, Provincial, and Federal statutes with attention to the Trespass to Property Act
• Key control involving departmental audits and maintenance of key records
• Maintaining computer records of all actions in a Daily Activity Report
• Reporting all violations of Tenant Agreements
• Other duties as directed by the Director, Security Services and/or Supervisor, Security Services
• https://careers.accor.com/global/en/job/security-agent-part-time-in-fairmont-royal-york-toronto-canada-jid-49581