Security and Loss Prevention Officer

Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub.  Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.

What Is In It For You: 

• Competitive salary and flexible benefit plans
• Opportunity for commissions
• Employee rates at Luxe Accor properties in North and Central America
• Learning programs through our Academies
• Opportunity to develop your talent and grow within our property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities like Planet21 and Employee Wellbeing initiatives

What You Will Be Doing:

• Monitor security of all space and assets throughout shift

• Work closely with all Departments to safeguard assets and ensure compliance in all life safety and security areas

• Enforce Covid-19 safety protocols for colleagues and guests

• Initiate and coordinate emergency procedures in the event of an emergency

• Investigate and report any violations to law/property policy, occurrences of accidents, complaints, criminal activity and crisis situations

• Develop and implement internal safety trainings, protocols, and programs

• Coordinate Hotel-wide safety trainings with local authorities and outside vendors

• Provide rapid response to all guest and colleague incidents, accidents, and emergencies

• Responds to all first aid calls and administers aid as appropriate

• Ensure clear, concise and factual reporting of all incidents, accidents and patrol rounds

• Present for VIP arrivals, departures, and high-profile guest functions

• Develop and maintain strong relationships with Building security and local authorities

• Participate in colleague briefings and formal communication meetings

• Review daily reports and arrivals ensuring proper preparation for shift

• Assist management with colleague bag check and locker check programs

• Audits Hotel Key Program, ensuring procedures are followed

• Consistently offer professional, engaging and friendly service

• Other duties as assigned https://careers.accor.com/global/en/job/security-and-loss-prevention-officer-in-fairmont-pittsburgh-pittsburgh-united-states-jid-104264