Security Officer

Summary of Position

The Security Officer plays a vital role in safeguarding hotel assets, ensuring the safety of employees, guests, and maintaining a secure environment. This position involves active engagement with team members and guest to perform various security tasks, including property patrols, guest assistance, alarm monitoring, and emergency response.

Reports to 

Security Manager and Security Supervisor

Key Responsibilities 

Safety and Security 

• Uphold the hotel’s safety policies to maintain a secure environment.
• Respond promptly to emergency situations, including evacuations and medical emergencies.
• Report any work -related injuries or accidents immediately.
• Identify and address unsafe conditions, escalating concerns to management when necessary.
• Complete required safety training and certifications.

Policies and Procedures 

• Safeguard the privacy of guests and team members.
• Maintain confidentiality of sensitive information and company assets.
• Adhere to all company policies and professional appearance standards.

Guest Relations

• Provide outstanding service by addressing guest needs in a friendly and timely manner.
• Assist guests with disabilities by offering necessary support and resources.
• Welcome each guest warmly, using their name whenever possible, and express gratitude during farewells.
• https://careers.marriott.com/security-officer-the-london-edition/job/P1-7638762-0