Security Officer

W Edinburgh is hiring a Security Officer to join the team! We invite you to play an integral part in bringing to life this unique project.

Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

ABOUT THE BRAND

Ignite Curiosity, Expand Worlds. W Hotels are a place to experience life. We’re here to open doors and open minds. With us, there’s always more. We dare to deliver a different kind of luxury. One that revels in bold ideas and indulges in the unexpected. We believe luxury is the freedom to be yourself and explore desires: whatever, whenever.

ABOUT THE ROLE

Reporting to the Security Manager of W Edinburgh, as Security Officer you will play an integral role in ensuring the safety and security of all guests, employees and the property, including accident and fire prevention and response.

Joining the team means you will be instrumental to the success of the hotel. We are looking for someone who is organized, detail-oriented and dedicated!

As Security Officer, key aspects of your role will include:

• Patrol all areas of the property
• Assist guests with room access
• Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
• Conduct daily physical hazard inspections
• Respond to accidents, contact Emergency Medical Services or administer first aid/CPR as required
• Assist guests and employees during emergency situations
• Notify appropriate individuals in the event of accidents, attacks, or other incidents
• Defuse guest and employee disturbances.
• Complete incident reports to document all Security related incidents.
• Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
• Complete a Security shift summary/daily activity report
• Maintain confidentiality of all Security and property reports/documents
• Conduct investigations and gather evidence, including interviews with relevant parties.
• Address guests’ service needs in a professional, positive, and timely manner.
• Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible.

Our ideal Security Officer is someone who has:

• The ability to stay calm under pressure
• The ability to inspire confidence in others
• https://careers.marriott.com/security-officer/job/E8E95BC85999DFB2884B8202EE77EBC7