Job Summary
The Senior Groups & Events Executive is responsible for managing group bookings and event enquiries from initial contact through to successful delivery. The role focuses on maximizing revenue opportunities while providing exceptional customer service and ensuring seamless coordination between clients and hotel operational departments.
The successful candidate will handle corporate, leisure, conference, meetings, social, and special event bookings, maintain strong client relationships, and support the achievement of departmental sales and revenue targets.
Key Responsibilities
Sales & Revenue Management
• Handle group and event enquiries promptly and professionally.
• Identify opportunities to grow existing accounts and generate repeat business.
• Conduct client entertainment, networking and external sales activities where appropriate. • Support the hotel’s overall business development strategy.
• Contribute to forecasting, budgeting and monthly commercial reviews
• Act as a departmental lead in the absence of the Senior Groups & Events Manager
• Support onboarding and development of new team members.
• Drive best practice and continuous improvement initiatives across the department.
• Assist with performance coaching and training activities. • Drive cross-selling opportunities across guest rooms, meeting space, catering, bar and restaurant outlets.
• Prepare proposals, quotations, contracts, and event orders.
• Negotiate rates, packages, and terms in line with company guidelines. • Upsell hotel services, accommodation, catering, meeting spaces, and additional event requirements.
• Maximize revenue opportunities and contribute to achieving departmental targets. • Monitor booking pace and follow up on tentative business to secure confirmations.
Event Planning & Coordination
• Organize and coordinate meetings, conferences, banquets, and other special events. https://careers.marriott.com/senior-groups-and-events-executive-aloft-by-marriott-london-excel/job/22D0C948361C8892F3E14F48F9894484
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
