We are looking for an ambitious, dedicated and service-oriented Senior Events & Groups Manager to join the fantastic team in the Central London Cluster Marriott Hotels:
Overview
The Senior Groups & Events Manager plays a pivotal role within the Central London Marriott Cluster, overseeing complex and high-profile group and event enquiries from initial conversion through execution and post-event follow-up. This role demands a blend of strategic sales acumen, operational coordination, and leadership to ensure exceptional service delivery and revenue optimization.
If you are a passionate events & groups professional looking to develop within an amazing brand and the world’s biggest travel company get in touch with us today! See where your journey can take you.
What you’ll do?
Sales & Conversion
· Manage large-scale and VIP enquiries such as city-wide events, awards dinners, and multi-day conferences.
· Drive conversion through compelling show rounds, funnel calls, and proactive communication.
· Align with a pre-determined event and group strategy, collaborating with banqueting and kitchen teams to refine offerings and enhance customer satisfaction.
Operational Coordination
· Oversee bedroom block management, meeting space inventory, and ensures accurate booking processes.
· Lead the coordination of daily/weekly Banquet Event Orders (BEOs), facilitate meetings and act as the communication bridge between sales and operations.
· Ensure consistent and accurate use of hotel systems to uphold brand standards and maintain data integrity.
Team Leadership & Development
· Support team members through training, mentoring, and leading by example.
· Drive balanced scorecard results across properties and support the Cluster Director in energizing the team through initiatives like closing days and promotional campaigns.
Financial Oversight
· Manage financial processes including post masters (PMs), credit requests, deposit schedules, and commission invoices.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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