POSITION SUMMARY
Assists the Director of Services in the overall running of the Housekeeping department and deputizes for the Director of Services in her absence.
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: Nonehttps://careers.marriott.com/senior-housekeeping-supervisor-london-marriott-canary-wharf/job/0482C2547E673448C6FAE8504C7BD8B2
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Job Description Check work you are processing for cleanliness. Provide a friendly and efficient service Process Hotel bedding, Colleague Uniforms etc. Maintain all Health and Safety Standards Constant standing and walking throughout shift Frequent lifting and carrying up to 30 lbs Frequent kneeling, pushing, pulling, lifting Occasional ascending or descending ladders, stairs and ramps Other […]
Job Description A daily commitment to deliver service from the heart. A hands on role with training provided, your shifts will include the cleaning of guest rooms to the expected standard of an upscale 5-star property. You are friendly and engaging, with a real eye for detail. We are looking for team players and […]
Description du poste Equipier Etages (H/F) Créez l’expérience avant même que le client arrive. En tant qu’Equipier Etages (H/F), votre sens de l’organisation permettra à l’équipe Service d’Etages de garantir que les chambres ne manquent de rien. Et ainsi, les clients savent que nous prenons soin d’eux dès leur premiers pas dans leur chambre. […]
