Senior People and Culture Manager

Why work for Fairmont?

At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience.

As the Senior People & Culture Manager, you model the Fairmont Century Plaza values of respect, integrity, teamwork, and empowerment through leadership that facilitates extraordinary careers and lasting memories for the People & Culture and Hotel team.

What you will be doing:

• Consistently offer professional, friendly and engaging service
• Promote positive Colleague relations through an environment that encourages open communication, trust, mutual respect, and fun
• Support in overseeing the day to day operation of the People & Culture Department and play a critical role in the implementation of the People & Culture strategy
• Use a variety of methods to promote Fairmont Century Plaza’s standards and maintaining consistent colleague communication including but not limited to updating bulletin boards, daily pre-shifts, and training materials as needed
• Engagingly process candidates through the candidate workflow including but not limited to: Reviewing applicants, sourcing active and passive candidates, coordinating interviews, conducting initial screening, provide interview details and instructions, greet candidates for interviews, communicate interview process status, verifying references, assist with facilitating offers of employment and running background check
• Support full cycle recruitment activities within the People & Culture department and ensure company policies are followed
• Management of benefits, benefits billing and open enrollment
• Enforces management guidelines by preparing, updating, and recommending People & Culture policies and procedures.
• Coordinate and facilitate various training sessions including New Hire Orientation
• Support with completion of forms, maintaining I-9 files, filing, copying, office organization, applicant greeting and pre-screening, and telephone coverage
• Data input and tracking of information into People & Culture Systems (employee action forms, new hire files, status changes, training, benefits, pension, payroll audit trail, etc.) and file on a daily basis following filing legend
• Act with complete discretion and professionalism when handling confidential or sensitive matters
• Act as a resource for all colleagues of the hotel, and assist in resolving colleague questions, complaints, or issues as they arise
• https://careers.accor.com/global/en/job/senior-people-and-culture-manager-in-fairmont-century-plaza-los-angeles-united-states-jid-99251