Senior Sales Manager

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will manage designated corporate accounts, develop and solicit new business, drive total hotel revenue from rooms, catering, and F&B outlets, address business needs, explore new opportunities, and expand existing business through promotional efforts and sales channels. As a Senior Sales Manager, you’re not just generating and managing group sales – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

As Senior Sales Manager, you are responsible for working closely with Director of Sales to drive accommodation business needs, explore new business and expand existing business through promotional efforts and sales channels. Specifically, you will be responsible for performing the following tasks to the highest standards:

Luxury Consortia Management
•    Develop and maintain strong relationships with luxury consortia partners
•    Negotiate annual consortia agreements, preferred partnerships, and marketing collaborations.
•    Ensure optimal visibility across advisor platforms, luxury travel portals, and partner campaigns.
•    Execute consortia promotions, advisor engagement initiatives, and luxury sales activations.

Tour & Travel Sales
•    Manage relationships with tour operators, wholesalers, destination management companies (DMCs), and retail travel agencies.
•    Identify and secure new business opportunities within domestic and international leisure markets.
•    Contract and negotiate group series and leisure groups
•    Develop seasonal packages, promotions, and tactical offers for travel partners.
•    Conduct sales calls, presentations, workshops, and product training for travel partners.

Revenue & Business Development
•    Achieve and exceed revenue, room night, and market share targets.
•    Develop and execute annual sales plans and account strategies for consortia and tour & travel segments.
•    Monitor booking trends, production reports, and competitive market intelligence.
•    Analyze account performance and implement corrective action plans when necessary.

Relationship Management
•    Build long-term partnerships with key travel advisors, agency owners, tour operators, and industry stakeholders.
•    Organize and host familiarization (FAM) trips, site inspections, networking events, and client entertainment.
•    Represent the hotel or brand at trade shows, roadshows, sales missions, and industry events.

Cross-Functional Collaboration

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