About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Riverfront luxury in one of America’s most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.
About the Role
The Spa Manager is responsible for overseeing the daily operations of the spa and wellness facilities, ensuring exceptional guest experiences, and driving revenue growth. This leadership role demands a strategic thinker with a passion for wellness, a keen eye for detail, and the ability to inspire and manage a diverse team.
What You Will Do
Operational Management:
• Oversee all aspects of spa operations, including guest services, treatment rooms, facilities, and amenities, ensuring smooth and efficient day-to-day operations.
• Maintain the cleanliness and functionality of the spa, coordinating with housekeeping and engineering departments as needed.
• Implement and monitor compliance with health and safety regulations, including emergency response procedures.
Team Leadership:
• Lead and manage the spa team, including therapists, aestheticians, receptionists, and support staff, providing guidance, training, and support to foster a high-performing and motivated workforce.
• Conduct regular staff meetings to keep employees informed of hotel policies, changes, and ways to enhance service and sales.
• Recruit, interview, and select job applicants; effectively supervise, mentor, and conduct performance evaluations for spa employees.
Guest Experience Enhancement:
https://careers.fourseasons.com/us/en/job/REQ10349826/Spa-Manager
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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