Spa Manager

The Verandah Spa is a full-service spa located within the beautiful 7-acre park at the Hilton Anatole Hotel in Dallas, Texas. Offering a serene escape where luxury meets wellness, the spa features a thoughtfully curated menu of services designed to provide an exceptional retreat for our guests.

We are excited to add a Spa Manager to our team! This is a fantastic opportunity to make a meaningful impact on guest and member experiences while leading day-to-day operations in a premier spa facility.

What will I be doing?

As a Spa Manager, you would be responsible for managing and administering the activities and services of all Spa-related operations in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Manage and administer all Spa operations to include, but not limited to, guest service, product quality and innovation, merchandising and marketing/revenue generation, inventory management and cost controls, systems use and management, budget and forecasting, report generation, department management and meeting participation and facilitation
• Develop and implement spa menus and marketing strategies
• Ensure spa cleanliness and maintain and ensure the functionality of spa equipment
• Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Monitor team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations, providing professional development and delivering recognition and reward
• Recruit, interview and train team members
• Participate in and lead meetings

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What are we looking for?

• 1 years of experience working within a spa supervisory role
• Flexible scheduling based on business needs
• https://jobs.hilton.com/apac/en/job/HOT0C8QW/Spa-Manager-Hilton-Anatole