Spa Manager

Kuredhivaru Resort and Spa is a tropical oasis nestled in the Noonu atoll within 45 minutes seaplane journey from Male International Airport.

The live and colorful house reef, the white sand beach and picture-perfect scenes make the resort as an ultimate beach holiday destination for both thrill seekers and leisure lovers.

Each of our 105 villas boast a private pool, cozy terrace and direct access to the ocean. The contemporary and eco-friendly design of the villas offer our guests a comfortable accommodation and laid-back resort experience.

Summary

The Spa Manager is responsible for the overall management and performance of the spa, ensuring exceptional guest experiences, operational excellence, and financial success. The role oversees daily operations, team leadership, marketing initiatives, service quality, and revenue generation while maintaining the highest standards of professionalism, compliance, and guest satisfaction. The Spa Manager is also responsible for achieving business objectives, managing the spa’s financial performance, and ensuring effective internal controls and auditing processes are in place.

Responsibilities

• Oversee the daily operations of the spa, ensuring compliance with spa policies, SOPs, and brand standards.
• Manage spa facilities, therapist schedules, treatment room utilization, and inventory control.
• Ensure compliance resort quality standards
• Assist in budgeting, forecasting, and financial planning to achieve revenue and profitability targets.
• Monitor departmental expenses, payroll, purchasing, and inventory costs.
• Review operational reports and maintain equipment service agreements and maintenance records.
• Submit required financial and operational reports accurately and on time.
• Develop and implement spa marketing initiatives, promotions, and revenue-generating activities.
• Identify new business opportunities and maintain competitive pricing strategies.
• Ensure all marketing materials align with brand standards.
• Deliver exceptional guest experiences by maintaining high service standards.
• Address guest feedback and implement service improvements where required.
• Conduct regular quality audits and operational inspections
• Lead, coach, and develop spa team members to achieve performance objectives.
• Conduct team briefings, performance reviews, training, and succession planning.
• Foster a positive, collaborative, and guest-focused culturehttps://careers.accor.com/global/en/job/spa-manager-in-kuredhivaru-resort-and-spa-maldives-kuredhivaru-re-jid-100213