Spa Supervisor

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Spa Supervisor

Company Description

 

Opening in late 2026, Delano London brings the spirit and celebrated heritage of the iconic Delano Miami Beach to London, reimagined for a new generation. Set overlooking Kensington Gardens, the hotel will feature 67 rooms and suites, Lana Lusa, the legendary Rose Bar and Rose Lounge, alongside The Source wellness offering.

Delano is a place where personality, creativity and genuine connection come together. We value curiosity, individuality and a sense of fun, creating an environment where our people can be themselves while delivering thoughtful, intuitive and genuinely warm hospitality.

Delano London is part of Ennismore, a global collective of entrepreneurial, founder-built brands rooted in creativity, culture and community, and a joint venture with Accor.

Joining Delano London means being part of something from the very beginning. It is an opportunity to help shape the next chapter of an iconic brand, work alongside an ambitious and creative team and play a part in creating a hotel that feels distinctly Delano from day one.

 

Job Description

 

Under the general guidance of the Director of Rooms, the Spa Supervisor is responsible for overseeing the coordination of activities in the treatment rooms and spa facilities

They will also ensure the highest standards of cleanliness, service, and guest satisfaction. This role coordinates external providers, cleaners and spa reservations while ensuring seamless guest experiences, operational efficiency, and strict adherence to brand standards. The Spa Supervisor plays a key role in guest relations, inventory control, and the overall wellness environment of the spa, with a focus on luxury service and operational excellence.

YOUR KEY RESPONSIBILITIES:

  • Collaborate daily with the Director of Rooms, provide activity updates and monthly reports
  • Ensure cleanliness and maintenance of spa, equipment, and guest areas
  • Coordinate with housekeeping and engineering for repairs and cleanliness
  • Oversee changing room upkeep; ensure spa opens/closes on schedule
  • Monitor therapist performance and guest feedback
  • With the Director of Rooms, optimizes spa coverage
  • Handle guest services: greet guests, assist with services and retail, resolve issues, and maintain high satisfaction
  • Oversee purchase orders and storage maintenance
  • Manage daily Book4time revenue reporting

 

Qualifications

 

  • Minimum of 1-2 years’ experience in a supervisory role within a spa or wellness environment preferably in an upscale or luxury lifestyle brand hotel
  • Proficient in spa management software and general computer applications
  • Excellent organizational and multitasking abilities to handle daily spa operations smoothly
  • Exceptional customer service skills with a guest-focused mindset
  • Flexible availability to work varied shifts, including weekends and holidays
  • Strong communication skills, both verbal and written
  • Ability to maintain high standards of cleanliness, safety, and facility maintenancehttps://careers.accor.com/global/en/job/spa-supervisor-in-delano-london-london-united-kingdom-jid-112242

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Director of Wellness

Job for: Locals

Company Description   At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. […]

United States

Assistant Manager Spa

Job for: Locals

JOB SUMMARY   Assists with supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction. Assists with achieving the operating budget.   CANDIDATE PROFILE    Education and Experience • High school diploma or GED; […]

India

Spa Therapist

Job for: Locals

POSITION SUMMARY   Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check computer for updates […]

India

Spa Therapist

Job for: Locals

POSITION SUMMARY   Advise employees on in-house groups, policy changes, or other pertinent information. Ensure consistency in services provided across providers. Provide massage services to guests using props and/or products. Promote, sell, and answer questions about spa/salon services. Ensure guest comfort and safety throughout service. Maintain cleanliness of tools, workstation, and/or treatment room throughout shift, […]

India

Hair Stylist

Job for: Locals

POSITION SUMMARY   Provide hair care services such as cut/design, color, and styling to guests. Shampoo, condition, and rinse guests’ hair. Examine skin, hair, or nails to evaluate condition, appearance, and appropriateness of scheduled service. Determine and advise guests on proper skin, hair, or nail care and recommend home care regimens. Promote and sell spa/salon […]

United States