Spa Therapist

As a Part-time Spa Therapist you will responsible for the following duties:

• To perform treatments on guests while maintaining the guest’s comfort at all times.
• Be on time for appointments and thoroughly review appointments after completing each treatment.
• Maintain knowledge of spa menu, treatment details, and products.
• Keep work area clean and neat at all times.
• Must follow Forbes 5-Star Standards and Mandarin Oriental Policies and Procedures as taught by trainer.
• Ensure the replenishment of all necessary consumables, items, supplies and ensure that all furniture, fixtures and equipment are well maintained and in perfect working condition.
• Report any breakage, damage & loss to the Spa management and notify concerned Colleague/s concerning the need for repairs/ fix or additions to spa operations.
• Operate equipment needed for therapist duties and follow procedures for the use of any equipment according to specifications while mindful of safety protocols.
• Request, collect stock and supplies in accordance with par stock levels for treatment rooms.
• Maintain spa knowledge and awareness with ongoing spa promotions and activities to be able to assist when approached by Guests and Residents.
• Maintain full awareness and adherence of all health and safety/ hygiene control and regulations including chemicals/solutions used at work.
• Maintain overall health/sanitation, and safety standards in work areas.

• Anticipate guests’ needs to provide exceptional and unique guest experiences in line with MOHG standards.
• Must have the ability to courteously interact and answer all spa and hotel related questions with guests.
• Perform all treatments to the highest standards.
• Other duties as assigned by management.

As Part-time Spa Therapist, we expect from you: 

• Possess and maintain a valid, Massachusetts issued massage therapy license with corresponding work experience in a similar position, preferably in a luxury setting.
• Maintaining a flexible, part-time schedule is required, including weekends and holidays.
• Exhibit excellent communication and organization skills.
• Reading, writing, and oral proficiency in the English language.
• Ability to stand for the majority of the shift.
• https://careers.mandarinoriental.com/jobs/part-time-spa-therapist-boston-massachusetts-united-states