Suite Attendant

Sheraton Suites Calgary Eau Claire is a uniquely managed Fairmont property within Accor; operating as a franchised Marriott property.

Sheraton Suites Calgary Eau Claire is Calgary’s all-suite urban retreat between downtown city life and the scenic Bow River. Designed for those in pursuit of adventure, joy and relaxation, our downtown located hotel is nestled between the urban vibes of a bustling city and the peaceful tranquillity of the Bow River and Prince’s Island Park. Discover adventures from the heights of the Calgary Tower for enchanting city views to river floating down the Canadian Rockies glacier fed Bow River. Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau Claire.

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

We invite you to join the world of hospitality at Sheraton Suites Calgary Eau Claire as our new Suite Attendant. The Suite Attendant plays a key role in delivering exceptional guest experiences by maintaining the cleanliness, comfort, and presentation of guest suites and assigned areas. This role is responsible for ensuring that every guest room meets the hotel’s high standards of hygiene, organization, and hospitality while supporting a
welcoming and memorable stay for every guest.

Please note that the end date for this position will be October 31, 2026. 

Key Responsibilities

Guest Room Care & Cleanliness

• Clean and service assigned guest suites according to established housekeeping standards and procedures.
• Make beds, replace linens, and terry from guest rooms.
• Vacuum carpets, dust furniture, clean inside windows, and maintain overall room cleanliness.
• Thoroughly clean and sanitize bathrooms including sinks, bathtubs, showers, mirrors, and toilets.
• Replenish all in-room amenities and guest supplies to ensure comfort and convenience.

Operational Excellence

• Maintain proper use of all cleaning equipment and products while adhering to safety procedures.
• Ensure housekeeping carts and supply areas are fully stocked and organized daily.
• Track, update, and manage assigned room statuses throughout the shift.
• Complete room assignments efficiently while maintaining attention to detail and quality standards.
• Report any maintenance issues, damages, or safety concerns promptly to the appropriate department.

Guest Experience & Service

• Demonstrate a warm, professional, and welcoming attitude when interacting with guests.
• Take initiative to personalize the guest experience whenever possible.
• Respect guest privacy and handle guest belongings with the highest level of care and professionalism.
• Contribute to creating a clean, comfortable, and memorable environment for every guest.

Team Collaborationhttps://careers.accor.com/global/en/job/suite-attendant-full-time-seasonal-in-eau-claire-calgary-calgary-canada-jid-94258