Supv Housekeeping

Job Overview

• Assist with scheduling and room assignments to ensure proper coverage.
• Monitor performance and recommend disciplinary action accordance with company rules and policies.
• Alert management of potentially serious issues.
• Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their respective job duties.
• Inspect all assigned areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction. Advise employees of deficiencies and instruct on corrective action. Provide adequate retraining as needed.
• Inspect storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good Repair.
•  Respond to guest complaints, special requests and ensure corrective action is taken to achieve guest satisfaction.
•  Control expenses and minimize waste within all areas of housekeeping.
•  Complete all paperwork and closing duties such as filling out supply requisitions, maintenance request forms, and updating log books, etc.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May perform all housekeeping duties necessary making beds and vacuuming and cleaning guest rooms to ensure guest satisfaction, Report, turn in. and/or log all lost and found items to established procedures.
• May regularly assist with deep cleaning projects.
• https://careers.ihg.com/en/job-details/?jobref=Supv+Housekeeping%7cUS%7c169732#178543