Turndown Attendant

Turndown Attendant
You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them for their evening Housekeeping service.

Rate of Pay: $20.83/hour

What you will be doing:

• The Turndown Attendant will be responsible for the daily ownership and operational execution of the Housekeeping Department.
• This will include the processing of tasks.
• This position is dependent on teamwork and a solid foundation based with the mechanical hour capacity and productivity reports and ownership of processes a must for development.
• Cleaning and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash etc.
• May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware etc.
• Notify supervisor when service is complete so rooms may be sold or occupied.
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Communicating all guest requests and/or issues to coordinator
• Maintaining a “DND & Refused service” log nightly and reporting to housekeeping coordinator in a timely manner
• Follow all of GDM and Forbes standards to each room every single day/night
• Interact with guest in a professional manner ensuring to deliver 5-star service.
• Practice safety standards at all times

• High School graduate or equivalent is preferred.
• Previous experience of one year is preferred.
• Understand and comply with all company and departmental rules and regulations, policies and procedures.
• https://careers.accor.com/global/en/job/turndown-attendant-in-fairmont-grand-del-mar-san-diego-united-states-jid-5224