OVERVIEW/BASIC FUNCTION:
Clean guest rooms as assigned, ensuring the hotel’s established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.
RESPONSIBILITIES:
· Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
· Ensure that standards are maintained at a superior level on a daily basis.
· Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
· Clean guest rooms by category priority.
· Transport cleaning supplies, amenities and linens to assigned guest room.
· Service assigned guest rooms.
· Empty trash containers.
· Remove all dirty terry and replace with clean par to designated layout
· Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.
· Replace facial, toilet tissue and bathroom amenities in correct amount and location.
· Inspect condition of bathrobes and replace soiled/damaged ones.
· Remove dirty bed linen and make up bed with clean linen.
· Replace laundry bags and slips.
· Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and. placement of hangers, extra blanket/pillow and luggage rack.
· Dust and polish all furniture.
· Realign furniture to floor plan.https://careers.rosewoodhotelgroup.com/en_US/careers/FolderDetail/Turndown-Room-Attendant/429058
