Wellness Attendant

Operational Supervision & Quality Assurance:

• Ensure all spa, fitness, and recreation areas are clean, organized, and fully prepared at all times.
• Maintain cleanliness of treatment rooms, locker areas, relaxation lounges, gym facilities, and public wellness spaces.
• Replenish towels, linens, amenities, and supplies in accordance with brand standards and operational needs.
• Support the setup and reset of treatment rooms and wellness areas before and after guest use.
• Monitor equipment and facilities, reporting any maintenance issues promptly.

Guest Experience & Service Excellence:

• Welcome guests to the wellness facilities and provide a warm, professional, and attentive service experience.
• Assist guests with facility orientation, including locker usage, amenities, and wellness areas.
• Anticipate guest needs by ensuring availability of towels, refreshments, and amenities.
• Maintain a calm, clean, and relaxing environment that enhances the overall wellness experience.
• Respond promptly to guest requests and support service recovery where required.

Team Collaboration & Support:

• Support spa therapists, wellness instructors, and supervisors in ensuring smooth daily operations.
• Assist in preparing for treatments, wellness sessions, and recreational activities.
• Participate in daily briefings to stay informed of guest movements, priorities, and operational updates.
• Promote a team culture of cooperation, efficiency, and service excellence.
• https://careers.accor.com/global/en/job/wellness-attendant-raffles-and-fairmont-the-red-sea-in-raffles-the-red-sea-umluj-saudi-arabia-jid-89811