Director of Sales

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 6 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including La Dame de Pic (French cuisine, 2*Michelin Star), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dinning, afternoon tea & bar).

Four Seasons Hotel London at Tower Bridge is looking for an Associate Director of Sales. Join a team driven by excellence, authenticity, and a commitment to the extraordinary.

Develop and grow high-end leisure business from key markets across the Americas, Europe, and Asia Pacific. This is a dynamic, proactive role, focused on maximizing revenue from luxury leisure travel agencies and Preferred Partners.

What you will do:

• Manage assigned account profiles in line with Four Seasons standards (MOS), with a focus on revenue generation.
• Develop and maintain strong relationships across assigned markets, leveraging industry knowledge and market intelligence.
• Identify new business opportunities, particularly in long-stay residential bookings and the luxury leisure segment.
• Plan and execute sales strategies including prospecting, sales trips, sales blitzes, familiarization tours, and virtual/in-person client meetings.
• Serve as the Hotel’s lead for Preferred Partner and American Express Fine Hotels & Resorts (FHR) programs.
• Educate and engage travel advisors through tailored communications, training, and hosted events.
• Monitor and report on market trends, booking patterns, account performance, and forecasting.
• Collaborate with hotel leadership and support the Director of Sales in managing team initiatives and market insights.
• https://careers.fourseasons.com/us/en/job/REQ10344425/Associate-Director-of-Sales