Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.
Concierge Agent
Four Seasons Hotel Cairo at The First Residence
Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced Concierge Agent who shares our passion for excellence and is enthusiastic about creating the ultimate experience.
About The Role
Concierge Agent who shares our passion for excellence and is enthusiastic about creating the ultimate experience.
What You Will Do
Provide upscale guest service experiences to guests throughout their stay.
Proactively work and engage 3rd party vendors
Recommend local tourist spots, including places to dine, shop and sight-seeing’s
Monitors standards of service and response to our overall product, through observations and Medallia guest comments, and recommends short- and long-term changes through regular feedback, daily reports and proposals.
Utilizes a variety of computer systems within all Front Office departments.
What We Offer
· Competitive salary, wages, and a comprehensive benefits package
· Excellent training and development opportunities
· Complimentary dry cleaning for employee uniforms/ business attire.
· Complimentary employee mealshttps://careers.fourseasons.com/us/en/job/REQ10345392/Concierge-Agent
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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