Housekeeping Floor Porter

Job title: Housekeeping Floor Porter

Department: Housekeeping

Inspired & supported by: Head Porter

Salary: £32,936 (including service charge)

Your purpose will be: To assist the housekeeping department in being able to function smoothly and efficiently. To work as part of a team dealing with the cleaning and preparation of linen items.

You will be accountable for:

• To ensure that all specified tasks are cleaned and presented within the allocated time frame, to the standard required by the Senior Housekeeper.

• To be courteous and discreet with guest requests.

• To handle guest queries in accordance with company standards.

• To train new employees to the required standard.

• Delivery of guest supplies and/or linen to guest floors as required.

• Act in accordance with fire, health and safety regulations and follow the correct procedures when the situation arises.

• Adhere to all Savoy policies and procedures as outlined by the hotel.

• Be an active colleague of the Savoy team in our mission of ‘Turning Moments into Memories’ for our guests.

• To help Room Attendants with their enquiries in cleaning the rooms including filling the pantries.

• To help cleaning chandeliers; moving beds and the linens in the rooms.

What you will need to do this role:

• Excellent customer service skills

• Highly organised and able to work independently and use initiative

• Enthusiastic and positive personality

• Strong communication skills

• Experience in a luxury hospitality environment

• Be physically fit for the role.

https://careers.accor.com/global/en/job/housekeeping-floor-porter-the-savoy-hotel-in-london-unite