Spa Therapist

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Embodying Osaka’s rise as a global city, Four Seasons Hotel Osaka forms the core of a new lifestyle destination at the heart of western Japan’s biggest city and the region’s hub of commerce and culture. As the city’s new icon of luxury and style, Four Seasons provides a pitch-perfect modern take on the quintessential ryokan (traditional Japanese inn) with a range of unique, immersive experiences that deliver a true sense of Japan. From our entire floor of meticulously designed Japanese-inspired guest rooms to our private ofuro (traditional baths), Four Seasons is a contemporary portal to the authentic heart of Osaka, immersing you in the city’s intriguing blend of heritage and modernity.

About the role

Provide professional service including spa treatments that exceed guests’ expectations. Provide correct health and wellness information to guests to assist their wellbeing by following Four Seasons Hotel standard operational procedures.

What you will do

· Provide professional treatment as per spa menu offerings for guests.

· Utilize the Book4time spa software.

· Keep work area neat, clean and quiet at all times.

· Provide information to guests about the services offered in the Spa as well as the Hotel. · Utilize each of the retail products safely and accurately.

· Provide amenities involved in the Spa treatment in order to customize and personalize the Spa journey.

· Respond appropriately in any hotel emergency or safety situation.

· To provide a friendly and professional service that exceeds guest’s expectations.

· To ensure the hotel’s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety are executed.

· To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.

· To attend training and meetings as and when required. · Perform any additional duties as assigned by the Director of Spa.

What you bring

https://careers.fourseasons.com/us/en/job/REQ10345357/Spa-Therapist