Spa Receptionist

Waldorf Astoria Orlando is looking for a Spa Receptionist to join the Team! 

Surrounded by Walt Disney Resort, this luxurious Forbes 4-Star property has 502 rooms, 30,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 2 bars, a pool, and in-room dining. 

Classification: Full-Time

Shift: Various – must be available to weekdays, weekends, and holidays.

Pay Rate: The pay rate for this role is $18.20 with a percentage of the service charge and is based on applicable and specialized experience and location.

Want to learn more? Hotel Website, Facebook, Instagram

What will I be doing?

As a Spa Receptionist, you will provide courteous and efficient guest service from point of arrival through check in/out. Specifically, this includes but is not limited to:

• Book, change or cancel spa appointments accurately.
• Provide efficient guest service from point of arrival to check out.
• Sell retail.
• Assist with laundry and tidies up the locker rooms and lounge area
• Upsell services/treatment to guests

What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality – We’re passionate about delivering exceptional guest experiences.
• Integrity – We do the right thing, all the time.
• Leadership – We’re leaders in our industry and in our communities.
• Teamwork – We’re team players in everything we do.
• Ownership – We’re the owners of our actions and decisions.
• Now – We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability
• https://jobs.hilton.com/apac/en/job/HOT0BKLH/Spa-Receptionist-Waldorf-Astoria-Orlando