Public Area Supervisor

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.

The Public Area Supervisor supervises groups of Cleaners to maintain high cleaning standards of the Public Area within the hotel premises and ensure that all equipment is functional in line with Hilton and the hotel policies and procedures.

What will I be doing? 

As the Public Area Supervisor, you will be responsible for performing the following tasks to the highest standards:

• Distribute assignments to Public Area Attendants on duty.

• Inspect the entire public area in sequence.

• Ensure proper cleaning and vacuuming is carried out in the restaurant outlets, function rooms, lobbies and restrooms.

• Report any damage of carpet or furniture, etc. for immediate repairs and follow up on urgent repairs.

• Check that all equipment is functional, clean and properly stored.

• Check all restrooms frequently to keep up a hygienic standard.

• Ensure the cleanliness and hygiene of the corresponding areas and adequate staff are assigned to VIP functions.

•  Check the backstairs to assure that cleanliness is maintained.

• Train and supervise employees on the proper use of chemicals.

• Ensure that flowers and plants are in good condition, acting according to procedures when there are issues and informing the suppliers to change them when needed.

• Ensure that the Public Area’s storeroom is clean, chemicals and tools are prepared well.

• Check Public Area team members’ grooming, personal hygiene and appearance.

https://jobs.hilton.com/apac/en/job/HOT0BLQP/Public-Area-Supervisor-Hilton-Guangzhou-Tianhe