PBX Communications

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

PBX Communications

Austin’s largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

 

Job Description

 

Royal Service Agent

Reporting to the Royal Service Manager, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offer professional, friendly and engaging service
  • Process all external and internal calls either by redirecting calls or assisting the caller
  • Take ownership of the caller’s request and ensure follow up according to the hotel’s standards
  • Have a sufficient working knowledge of all departments, in particular Housekeeping, Front Office and Engineering
  • Maintain and monitor the “Royal Service” software system
  • Serve as a liaison for Guests requiring information relating to all aspects of the hotel – Handle and distribute faxes, voice messages and written messages for internal and external Guests
  • Have full knowledge of the hotel’s emergency procedures
  • Follow department policies, procedures and service standards
  • Follow all safety policies
  • Other duties as assigned

What is in it for you:

https://careers.accor.com/global/en/job/royal-service-agent-pbx-communications-in-fairmont-austin-austin-united-states-jid-39172

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

VIP Services Concierge

Job for: Locals

Waldorf Astoria Orlando is looking for a VIP Services Concierge to join the Front Office Team! Surrounded by Walt Disney Resort, this luxurious Forbes 4-Star property has 502 rooms, 30,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 2 bars, a pool, and in-room dining. Classification: Full-Time Shift: 8 hours shifts usually between 8AM to 8:30PM – […]

United States

Director of Front Office

Job for: Locals

The Hilton Motif Seattle is looking for its next Director of Front Office to join their dynamic team! Located on 5th Avenue in the heart of downtown Seattle, this stylish boutique hotel is nestled between Pike Place Market and Union Street and is surrounded by the city’s finest restaurants, shopping, entertainment venues, museums and attractions. This sleek urban style […]

United States

Assistant Front Office Manager

Job for: Locals

The beautiful, family friendly Hilton Orlando Buena Vista Palace is seeking an Assistant Front Office Manager to lead their guest services team! This role reports directly to The Director of Front Office and will oversee 3-4 Guest Service Agents and 1-2 Bellpersons per shift. This role will oversee the daily functions to ensure the shift runs smoothly. […]

United States

Personal Concierge

Job for: Locals

JOB DESCRIPTION A Personal Concierge is responsible for greeting and registering guests and checking guests out of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Personal Concierge, you would be responsible for greeting and registering guests and checking guests out of […]

United States

Front Office Supervisor

Job for: Locals

The DoubleTree by Hilton Abilene Downtown Convention Center is currently seeking a Front Office Supervisor to join our team! Conveniently appointed in direct proximity to the convention center in downtown Abilene, this brand-new property is sure to be the talk of the town!  Boasting 200 guest rooms, 23,000 square feet of banquet space and 3 unique food […]

United States
0
    0
    Your Cart
    Your cart is empty