The Mercure Bridgwater Hotel is located in the heart of Bridgwater town center and offers 119, 4 star bedrooms and is complimented by a Marco Pierre White Steakhouse Bar and Grill.
This Receptionists position is for someone who has a previous customer service background, although preferred previous hotel experience is not required as full Reception training will be provided. In an open plan reception, you will essentially be the hotel host and will be responsible for meeting and greeting all guests and being their first point of contact at the hotel.
The position
· You must be available for both early (6.00am-2.30pm) and late (2.00pm-10.30pm) shifts, due to the nature of the business a mix of weekdays, weekends and public holidays will be worked.
· You should be passionate about customer service.
· You will be checking guests in/out of the Hotel.
· Making hotel and restaurant bookings.
· Taking payments for guests and ensuring the correct billing procedures are adopted.
· You will be a key member of the front of house team and the “face” of the hotel and as such will be an ambassador for the property and will be expected to provide excellent customer service at all times.
We’re offering:
· Competitive salary of £26,707 per year based on a 40 hours week; paid overtime and share of tips / service charge
· Up to 4 Free nights in Accor Hotels for every year of your employment
· Discounted rooms in all Accor Hotels Worldwide
· Discounted rate at all Legacy Hotels
· 15% Off your final bill in every Accor Restaurant or Bar
· 50% Discount in all MPW Restaurants
· Access to employee discount platform giving amazing discounts for hundreds of major companies including Supermarkets, High street and Fashion stores, Days out, Staycations / holidays and (non-MPW) Restaurants and Takeaways.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Waldorf Astoria Orlando is looking for a VIP Services Concierge to join the Front Office Team! Surrounded by Walt Disney Resort, this luxurious Forbes 4-Star property has 502 rooms, 30,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 2 bars, a pool, and in-room dining. Classification: Full-Time Shift: 8 hours shifts usually between 8AM to 8:30PM – […]
The Hilton Motif Seattle is looking for its next Director of Front Office to join their dynamic team! Located on 5th Avenue in the heart of downtown Seattle, this stylish boutique hotel is nestled between Pike Place Market and Union Street and is surrounded by the city’s finest restaurants, shopping, entertainment venues, museums and attractions. This sleek urban style […]
The beautiful, family friendly Hilton Orlando Buena Vista Palace is seeking an Assistant Front Office Manager to lead their guest services team! This role reports directly to The Director of Front Office and will oversee 3-4 Guest Service Agents and 1-2 Bellpersons per shift. This role will oversee the daily functions to ensure the shift runs smoothly. […]
JOB DESCRIPTION A Personal Concierge is responsible for greeting and registering guests and checking guests out of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Personal Concierge, you would be responsible for greeting and registering guests and checking guests out of […]
The DoubleTree by Hilton Abilene Downtown Convention Center is currently seeking a Front Office Supervisor to join our team! Conveniently appointed in direct proximity to the convention center in downtown Abilene, this brand-new property is sure to be the talk of the town! Boasting 200 guest rooms, 23,000 square feet of banquet space and 3 unique food […]
Subscribe to Hospitality Jobs newsletter to get the latest hospitality news around the world.
