The beautiful, family friendly Hilton Orlando Buena Vista Palace is seeking an Assistant Front Office Manager to lead their guest services team!
This role reports directly to The Director of Front Office and will oversee 3-4 Guest Service Agents and 1-2 Bellpersons per shift. This role will oversee the daily functions to ensure the shift runs smoothly. In this role you will work with the pre-arrival team to make sure everything is in order, work with the Guest Service Agents in the check in process, assist with any guest service recovery issues and assist the director with some scheduling and payroll duties.
Ideal candidate for this position will have previous experience in front office leadership, ideally at a large resort-style property, Hilton experience is highly preferred, open flexibility, OnQ and a passion for hospitality
Shift Pattern: Typically, PM shifts with 2 overnight relief shifts – open availability is required
The Benefits:*
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:*
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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