Staff Village Manager

The Staff Village (Heartist® Village) Manager is accountable for overseeing and managing the daily operations and activities in the staff accommodation. This role includes ensuring proper maintenance of accommodation, addressing resident concerns, coordinating housing assignments, and upholding a health & safety hygiene, comfortable, and compliant living environment for all Heartist®. Additionally, the position will manage the logistics of accommodation allocation, oversee transportation, monitor on-site staff dining room, manage operational budgets, and collaborate with various departments to fulfill the accommodation needs of the organization.

He / She will be responsible for the comprehensive management of Heartist® housing facilities. The role encompasses responsibilities including but not limited to operational management, maintenance, staff welfare, budgeting, and legal compliance.

Primary Responsibilities

Accomodation & Facilities

• Ensure that the Heartist is at the center of every single strategic initiative, project or process;
• Oversee the allocation of staff accommodation based on company policies, employee entitlements, and employee needs
• Ensure all employee accommodation facilities are properly maintained, safe, clean, and fully operational
• Maintain up-to-date records of accommodation occupancy and availability
• Conduct periodic/monthly inventory of company assets, OS&E, Linen, etc as per schedule
• In coordination with the Security Team, perform periodic checks across the accommodation including rooms, apartments, recreational facilities, prayer room, and public areas to ensure compliance with local legislation, health & safety regulations, safety measures, and other accommodation-related policies
• Implement housing rules and regulations in accordance to local legislation and hotel policies and ensure that they are adhered to at all times
• Conduct daily operation meetings with the housing team to discuss and address operational issues as and when needed
• Resolve employee concerns related to staff accommodation in a timely and efficient manner
• Ensure welcome kit are arrange for all new joiners i.e welcome card, welcome drinks and fruits, printed accommodation rules and regulations, required toiletries etc.
• https://careers.accor.com/global/en/job/staff-village-manager-in-movenpick-resort-and-spa-bintan-lagoon-bintan-timu-jid-52955