Receptionist

Contact Details

Office Address

Confidential information

Phone

Confidential information

Contact Name

Hospitality jobs

Vacancies

ceo@bhfirstconsulting.com

Posted: 2025-05-12
Departement: FO, Front office-GSA-GRO*

Receptionist

Under the guidance and supervision of the Team Leader ,Front Office Supervisor and within the limits of the established Rixos Hotels policies and procedure, his/her responsibilities are to provide efficient, personalized, courteous and punctual service and to practice up-selling techniques. To work with a team spirit and to ensure that each guest leaves the property fully satisfied and with the wish to return back.
- Welcoming guests
- Ensures that all guests are greeted on arrival & departure of the hotel.
- Register and process check in for all arrivals.
- Handle guest check outs efficiently and professionally.
- Update guest information into the computer after a complete check in.
- Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests’ departure.
- Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed.
- Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time.
- Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.
- Handle issuance of guest room key cards and ensure effective control for guest security.
- Check and convey message, mail and package to Guests.
- Assist at the Information counter, Foreign Exchange, Night Audit and, Business centre, as and when assigned.
- Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each.
- Handle safe deposit boxes in a accordance with policies and procedurres.
- Report any unusual occurrences or requested to manager.
- Be aware of the hotel accident Prevention Policies.
- Ensure the cleanliness and neatness of front office area.
- Ensures that all guests are greeted on arrival & departure of the hotel.
- Review log book, verify outstanding and follow up pending. Identify if any special assignment for the daily
- https://careers.accor.com/global/en/job/receptionist-in-rixos-rixos-residences-dubai-jewel-of-the-cree-dub-jid-23176

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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