Spa Manager

• Ensure brand standards are consistently maintained, delivering the highest levels of service, quality, and cleanliness.
• Strategize with the team on new processes, actively sharing ideas, opinions, and suggestions to improve the environment and enhance the Spa experience.
• Maintain extensive knowledge of competitors, including their locations, product offerings, pricing, promotions, and sales techniques.
• Balance operational, administrative, and colleague needs by focusing on guest feedback surveys, colleague feedback surveys, and financial results.

• Previous leadership experience in luxury spas is required.
• Ability to lead by example, foster a strong team culture, and set the tone for high performance.
• A service-focused personality with a passion for hospitality.
• Knowledge of massage, wellness, and healthy products.
• Fluent in English, both written and spoken.

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

https://careers.accor.com/global/en/job/spa-manager-in-raffles-hotel-le-royal-phnom-penh-cambodia-jid-54797