Overnight Security Officer

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A sun-filed urban oasis in the heart of Los Angeles stands a city icon, buzzing with the energy and excitement of one of the most diverse destinations in the world. When you’re not out roaming the Hollywood Hills, shopping on Rodeo Drive and exploring our city’s notable art museums, settle in and unwind at Four Seasons Hotel Los Angeles at Beverly Hills. Soak up the sun at our resort-style pool, savour award-winning Italian cuisine at Culina Ristorante and discover a new level of wellness at our Spa – or in the comfort of your very own guest room.

About the role

The Overnight Security Officer is responsible for maintaining the safety and security of all employees and hotel guests. This includes patrolling the property, monitoring surveillance systems, inspecting buildings and access points, and controlling entry. The officer will help prevent loss and damage by identifying and reporting irregularities, enforcing policies and procedures, and addressing unauthorized access or trespassing. Additionally, the role involves documenting incidents through detailed reports, recording observations and activities, interviewing witnesses, and assisting with the arrival and departure of VIPs and group guests.

What you will do:

• Patrol the interior and exterior of the hotel to ensure that all staff and guests are in compliance with preventative safety and security measures.
• Assist in the investigation of crimes and accidents occurring in the hotel and create incident reports of guest and employee accidents and incidents.
• Assist in handling of unusual guest or employee problems, such as, but not limited to noise complaints, disorderly conduct, theft, power failures etc. Prepare documentation and incident reports as needed.
• Respond and assist with all emergency situations in the hotel as necessary.
• Operate and control the keys, lock system, alarm system, surveillance system and fire protection system including master key audits and employee bag checks.

What you bring:

• Minimum one year experience or related work
• Experience in Hotel security preferred
• Must possess strong communication, report writing, and grammar skills
• Ability to write incident reports and handle difficult situations
• Strong computer skills
• Certified in CPR and first aid

https://careers.fourseasons.com/us/en/job/REQ10347252/Overnight-Security-Officer