Housekeeping Coordinator

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights.

Four Seasons Hotel London at Park Lane is looking to recruit a Housekeeping Coordinator to join the team.

About Four Seasons Hotel London at Park Lane:

Surrounded by greenery and gardens in the heart of Mayfair, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from the glass-walled rooftop spa and lounge, savour afternoon tea, or stroll to one of three royal parks in this vibrant district that gave early rise to British art.

The Role of Housekeeping Coordinator:

As a Housekeeping Coordinator you will be responsible for facilitating a smooth transition for departmental requests by answering the Office telephone, taking messages, and relaying guest requests appropriately while monitoring and assigning work on our internal request systems. Works closely with Reception and Floor Housekeepers for Room status updates and completes administrative duties as directed.

What we are looking for:

• At least 1-2 year’s experience in a similar role
• Excellent communications skills with a good command of the English language, both written and spoken
• The ability to multi task and handle multiple priorities
• Strong computer skills and experience in Opera – HotSOS experience a plus.
• MUST possess the legal right to work in the UK
• Immaculate personal presentation
• Excellent customer service skills with the ability to anticipate guest needs and go the extra mile