Sales manager

InterContinental Hotels & Resorts, the world’s most prestigious luxury hotel brand, has been at the forefront of international travel since the 1940s. We are passionate about sharing our global expertise and cultural knowledge, all within truly impressive settings. We are proud to be genuine ambassadors of the InterContinental® brand — and to be part of it, you’ll need a passion for travel, culture, and an appreciation for diversity.

We create experiences that inspire those seeking a richer perspective on the world. If you’re ready to embrace a world of possibilities, we’d love to welcome you to the world’s most international luxury hotel brand.

Working at InterContinental Montréal means creating an exciting stay that leaves lasting memories.
A perfect blend of the intimate atmosphere of a boutique hotel and the outstanding service of a luxurious AAA 4-Diamond property, InterContinental Montréal brings together the best of both worlds. We are recognized for our prime location, exceptional service, and the quality of the products we offer.

Want to be part of our team?
We are currently looking for a full-time Sales Coordinator, Monday to Friday, to join our Sales Department.

Our mission is to provide an exciting, enriching, elegant, and timeless experience. This experience is at the heart of everything we do — and it’s why we are so passionate about our work. Our colleagues are encouraged and inspired to use their passions to go above and beyond and create unforgettable memories for our guests.

Your day to day

As a Sales Coordinator, you will be the main point of contact for our event and group clients:

• Respond to incoming inquiries (emails, walk-ins, phone calls) and develop new business opportunities
• Build and maintain strong relationships with existing clients
• Conduct prospecting
• Negotiate and finalize contracts and BEOs, ensuring deposit and final payment deadlines are met
• Understand client needs and offer the best solutions (venues, menus, additional services)
• Coordinate all aspects of events (floor plans, billing, etc.)
• Work closely with hotel departments to ensure guest satisfaction
• Handle sales of individual and group rooms, manage room blocks, and achieve revenue targets
• Be present on-site during events and group stays, including evenings, weekends, and holidays as needed

What we need from you

What we expect from you:

• Previous experience in group, meeting, or event coordination in a hotel or sales environment
• Passion for outstanding guest experiences
• Confidence in proactively preventing issues and handling service recovery when necessary
• Desire to work in a dynamic, motivated team and grow professionally
• Strong interpersonal skills and team spirit
• Excellent attention to detail
• Outstanding administrative and time management skills
• Willingness to learn and collaborate
• Fluent in both French and English, written and spoken
• Negotiation skills and results-oriented mindset
• Must hold a valid work permit to work in Canada.
• https://careers.ihg.com/en/job-details/?jobref=Franchise+Hotel+-+Sales+manager%7cen%7cFRYULHB4069#442043